Privacy Policy
Bentridge Early Years Ltd t/a Puddleduck Hook Lane Nursery
Last Updated: August 2026
Introduction
Bentridge Early Years Ltd trading as Puddleduck Hook Lane Nursery ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, or use our childcare services.
Who We Are
Bentridge Early Years Ltd t/a Puddleduck Hook Lane Nursery
60 Hook Lane
Bognor Regis
West Sussex
PO22 8AR
Company Number: 17228334
Email: info@puddleducknursery.co.uk
Information We Collect
We may collect personal information from parents, guardians, prospective parents, employees and visitors to our website.
Information You Provide
- Parent or guardian names
- Children's names and dates of birth
- Email addresses
- Telephone numbers
- Home addresses
- Emergency contact information
- Details submitted through contact forms and enquiries
- Attendance and registration information
- Medical, dietary, allergy and additional support information required for childcare purposes
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages viewed on our website
- Date and time of website visits
- Cookie and analytics data
How We Use Your Information
- Respond to enquiries and requests.
- Provide childcare and nursery services.
- Manage admissions and registrations.
- Communicate with parents and carers.
- Maintain child welfare and safeguarding records.
- Meet legal and regulatory obligations.
- Process payments where applicable.
- Improve our website and services.
Lawful Basis for Processing
We process personal information under the lawful bases established by UK GDPR, including:
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate interests.
- Consent where required.
Sharing Your Information
We do not sell, rent or trade personal information to third parties.
Information may be shared where necessary with:
- Ofsted.
- Local Authorities.
- Safeguarding agencies.
- Healthcare professionals where appropriate.
- Professional advisers.
- IT and website service providers.
Any information sharing is carried out only where there is a valid legal or safeguarding reason.
Data Security
We take appropriate technical and organisational security measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal, safeguarding and regulatory requirements.
Cookies
Our website may use cookies and similar technologies to improve website performance, user experience and visitor analytics.
You can manage cookie preferences through your browser settings.
Your Rights
Under UK data protection legislation, you have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request erasure where applicable.
- Request restriction of processing.
- Object to processing.
- Request transfer of your data.
- Withdraw consent where consent is the lawful basis for processing.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage visitors to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact Us
Bentridge Early Years Ltd t/a Puddleduck Hook Lane Nursery
60 Hook Lane
Bognor Regis
West Sussex
PO22 8AR
Email: info@puddleducknursery.co.uk
Complaints
If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO).
Information Commissioner's OfficeInformation Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ico.org.uk